At Ba Jie Brush, we always put customer experience first. When clients present us with complex or unconventional requests, our instinct is never to say “no.” Instead, we see every challenge as an opportunity to innovate and deliver the right solution.
Recently, one of our long-term clients from the Netherlands requested a new custom packaging method for his strip brushes. His requirement was very specific:
The reason behind this packaging request was practical. The client wanted to store the strip brushes on his warehouse shelves for long periods. Later, he planned to cut the brushes into custom sizes for retail sales. Smaller poly bags provided the most effective way to store the products securely and efficiently.
The Challenges
Although the idea was clear, implementing it was not easy. We identified three main challenges:
What We Do
Instead of compromising, our team worked out a reliable and cost-effective solution:
The Outcome
With this approach, we successfully delivered strip brushes packaged exactly according to the client’s requirements. The brushes arrived in the Netherlands in perfect condition, with no signs of damage or deformation. Upon receiving the shipment, the client expressed his full satisfaction, noting that the packaging was exactly what he had envisioned.
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